Legal notice

Last Updated: September 20, 2026

Welcome to ORLIO.

This Legal Notice provides important information regarding the ownership, operation, use and legal conditions applicable to www.orlio.in and the services, products, content and information made available through the website.

By accessing or using this website, you acknowledge that you have read and understood this Legal Notice, together with our applicable Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy and other applicable policies.

1. WEBSITE OPERATOR

The website www.orlio.in is operated by:

ORLIO

Business Address:
Manik Tower
Ovungal Bazar
Chavakkad, Kerala – 680506
India

Website: www.orlio.in

2. CONTACT INFORMATION

For questions, complaints, legal notices, customer support or other enquiries, you may contact ORLIO through:

Customer Support Email: help@orlio.in

Email: orlio.in@gmail.com

WhatsApp: +91 9072277369

Instagram: @orlio.in

Facebook: @orlio.in

For legal or formal communications, email is the preferred method of contact.

3. WEBSITE CONTENT

ORLIO makes reasonable efforts to ensure that information published on this website is accurate and up to date.

Website content may include:

Product descriptions;
Product specifications;
Product images;
Prices;
Promotional information;
Availability information;
Articles and written content;
Graphics and photographs;
Videos;
Brand information;
Other website materials.

However, information may occasionally contain typographical, technical, pricing, availability or other errors.

ORLIO reserves the right to correct, update or modify website information where appropriate.

4. PRODUCT INFORMATION

We make reasonable efforts to display products as accurately as possible.

Actual product appearance may vary slightly from photographs shown on the website due to:

Screen and display settings;
Photography conditions;
Lighting;
Manufacturing variations;
Packaging changes;
Product batches.

Product availability, specifications and pricing may change without prior notice, subject to applicable law.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, the content and materials available on www.orlio.in may be owned by or licensed to ORLIO.

This includes, but is not limited to:

ORLIO name;
ORLIO logo;
Brand identity;
Website design;
Graphics;
Photographs;
Product images;
Videos;
Text;
Product descriptions;
Marketing materials;
Layout and visual elements;
Original creative content.

These materials may be protected by copyright, trademark, design and other applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, commercially exploit or otherwise use ORLIO intellectual property without prior written permission, except where permitted by applicable law.

6. ORLIO TRADEMARK & BRAND

The ORLIO name, logo, trademarks, brand identity and associated visual elements are intended to identify ORLIO and its products and services.

Unauthorized use, reproduction, imitation or modification of ORLIO branding may constitute an infringement of applicable rights.

Nothing on this website grants any person a license or right to use ORLIO trademarks or branding without written authorization.

7. THIRD-PARTY CONTENT & SERVICES

The ORLIO website may contain links, integrations or services provided by third parties.

These may include:

Payment providers;
Shipping and logistics providers;
Social media platforms;
Analytics services;
Advertising services;
Technology providers;
Other third-party services.

Third-party websites and services are governed by their own terms and policies.

ORLIO does not control and is not responsible for the independent content, policies, security or practices of third-party websites or services.

8. EXTERNAL LINKS

The website may contain links to external websites for convenience or informational purposes.

ORLIO does not guarantee the accuracy, availability, security or reliability of external websites.

The presence of an external link does not necessarily constitute an endorsement or recommendation by ORLIO.

Users should review the applicable terms and privacy policies of external websites before using them.

9. WEBSITE AVAILABILITY

ORLIO aims to keep the website available and functioning properly.

However, access may occasionally be interrupted due to:

Maintenance;
Technical issues;
Server problems;
Internet connectivity;
Security incidents;
Software updates;
Third-party service interruptions;
Circumstances beyond our reasonable control.

ORLIO does not guarantee uninterrupted or error-free access to the website.

10. ACCURACY OF INFORMATION

While ORLIO makes reasonable efforts to maintain accurate information, we do not guarantee that all information on the website will always be:

Complete;
Accurate;
Current;
Error-free;
Available at all times.

If a material error is identified, ORLIO may correct the information and take appropriate action in accordance with applicable law.

11. PRICES & AVAILABILITY

Product prices and availability displayed on the website may change from time to time.

ORLIO may correct obvious pricing, product or availability errors.

If an order has been placed based on an obvious error, ORLIO may contact the customer before fulfillment and provide an appropriate resolution in accordance with applicable law.

12. USER RESPONSIBILITY

Users are responsible for ensuring that their use of the ORLIO website complies with:

Applicable laws;
These Terms;
Other applicable ORLIO policies;
Intellectual property rights;
Privacy rights;
Other legal requirements.

Users must not use the website for unlawful, fraudulent, abusive or malicious purposes.

13. FRAUD & MISUSE

ORLIO reserves the right to investigate suspected fraudulent or abusive activities involving the website, accounts, orders, promotions, payment methods or other Services.

Where permitted by law, ORLIO may take appropriate action, including cancellation of transactions, restriction of account access or reporting unlawful activities to relevant authorities.

14. CONSUMER RIGHTS

Nothing in this Legal Notice, or any other ORLIO policy, is intended to exclude, restrict or limit any consumer rights or legal remedies that cannot legally be excluded or limited under applicable Indian law.

Customers retain all mandatory rights available to them under applicable law.

15. PRIVACY

The collection and processing of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains:

What information we collect;
How information is used;
How information may be shared;
How information is protected;
Your available privacy choices and rights.

16. TERMS OF SERVICE

Use of www.orlio.in is also governed by our Terms of Service.

The Terms of Service contain provisions relating to:

Website use;
Accounts;
Orders;
Payments;
Products;
Shipping;
Returns;
Refunds;
Intellectual property;
User responsibilities;
Disputes;
Other applicable conditions.

17. RETURNS & REFUNDS

Returns, replacements and refunds are governed by ORLIO's Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Nothing in the Return & Refund Policy is intended to remove any rights that cannot legally be excluded under applicable law.

18. SHIPPING & DELIVERY

Shipping and delivery information is governed by ORLIO's Shipping & Delivery Policy.

Delivery estimates are provided for guidance and may vary depending on the destination, courier service and circumstances affecting transportation.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ORLIO will not be responsible for indirect, incidental, special or consequential losses arising from use of the website where such exclusion is legally permitted.

Nothing in this Legal Notice limits liability or consumer rights where such limitation is prohibited by applicable law.

20. GOVERNING LAW

This Legal Notice and use of the ORLIO website are governed by the applicable laws of India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes relating to the website or this Legal Notice shall be subject to the jurisdiction of the competent courts in Kerala, India.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

21. CHANGES TO THIS LEGAL NOTICE

ORLIO may update this Legal Notice from time to time to reflect:

Changes to our business;
Changes to our website;
Changes to our Services;
Legal or regulatory requirements;
Other operational requirements.

The revised version will be published on www.orlio.in with an updated "Last Updated" date.

22. LEGAL COMMUNICATIONS

Formal legal notices, complaints, intellectual-property concerns or other legal communications should be sent to ORLIO using the contact details below.

Email: help@orlio.in

Additional Email: orlio.in@gmail.com

Postal Address:
ORLIO
Manik Tower
Ovungal Bazar
Chavakkad, Kerala – 680506
India

For faster handling, please include your full name, contact details, relevant order number or reference number, and a clear description of the matter.

23. CONTACT INFORMATION